Accurate information requires
extensive manual work
Many organizations underestimate the complexity and time associated of finding, verifying, correlating and updating information related to IT. Still, one of the most important part of an IT documentation is that it contains accurate data that is accessible to anyone who needs it. To solve this challenge, organizations introduce manual routines and company best-practices on how information about IT should be documented. The documentation is often stored in shared spreadsheets or similar in a shared folder.
Now, think about the risks of having outdated documentation when trying to make decisions, planning for the future or follow up on any ongoing project. By relying on manual work for documentation results far too often in that IT falls behind the reality of what the infrastructure really looks like. Relying on manual work also means that much resources are spent on collecting, verifying and maintaining data in the documentation in order to keep it relevant. A very time consuming process indeed. But the process does not only waste time, it also burns much competence of skilled staff members.
Relationships & changes – automated
vScope enables a unified documentation for the whole organization. Automatic collection of data brings information together from across the whole datacenter onto one single platform. Having access to such a powerful information bank allows organizations to spend less resources on matters like documentation, relationship mapping and change management.